Returns & exchanges
Thirty days, no questions.
We want every piece to feel right. If yours doesn't — return or exchange it within 30 days of delivery, unworn and unwashed.
The window
30 days from the day your parcel arrives.
Items must be unworn, unwashed, and have the original tags attached. Final-sale and custom pieces are not eligible — those are clearly marked on the product page.
How it works
Step 01
Write to us
Reply to your order email or send a fresh note to support@makersmantra.store with your order number and which piece you'd like to return.
Step 02
Pack it carefully
Unworn, unwashed, with the original tags. Use the original box if you can — we re-use packaging in the studio.
Step 03
Send it back
We'll send a prepaid return label for domestic orders. International returns are at the buyer's cost. Refunds land within 5–7 working days of arrival.
Exchanges
For a different size or colour
Mention the swap in your return note and we'll reserve the new piece for you while yours travels back. If it's out of stock, we'll refund instead.
Damaged on arrival
Tell us within 7 days
Send a photo to support@makersmantra.store and we'll replace it or refund — whichever you prefer. No back and forth.